GENERAL TERMS AND
CONDITIONS
Deposits: A non-refundable deposit of 100$ is required to
book a party. If you cancel the party with less than a 72-hour notice, we will
work with you to find another date and time to host your party, or you will forfeit
the full deposit. If you choose to reschedule your party and cancel at a later
date, you will forfeit the full deposit. Deposits are applied to the remaining
balance at the end of the party.
Weather: If acts of God or Weather cause the facility to
close, your party will be re-scheduled. No refunds will be given due to weather
or acts of God.
NO OUTSIDE FOOD OR DRINK ALLOWED BESIDES A BIRTHDAY CAKE
ALL PARTICIPANTS AND SPECTATORS SHOULD HAVE A SIGNED VALID
WAIVER BEFORE TAKING PART IN ANY ACTIVITY.
*tax not included
** cake not included
General rules: Please arrive 15 minutes prior to your event
to get everything ready and get the most out of your Funtopia
experience
It is recommended not to wear skirts; dresses or baggy
clothes while using attractions. Sporty/athletic clothing is recommended.
No high heels and no open-toe shoes of any kind while using
attractions. Sporty/athletic footwear is recommended.
FAQ:
Are there any decorations provided?
Funtopia provides cups, plates, napkins and a
tablecloth.
Am I able to decorate the room/what decorations are allowed?
You are welcome to bring temporary decorations, balloons,
party hats etc.… Piñatas are not allowed. Sticking anything on the walls or
drilling of the walls is not allowed.
Can I arrive early to set up the room?
Please arrive 15 min. prior to your party so we can start the
check in process. However, you will get an access to your room at the beginning
of your hour. During the first hour the kids go to play on the attractions, so
you have the full hour to set up the room during that time.
Is there a minimum/maximum number of participants?
10 participants is the minimum. The
maximum can be determined based on the capacity of the party room. If you have
an exceptionally large party, there is always the possibility to rent the whole
facility.
Will the climbing walls/jungle gym/ropes course etc. still be
open to the public or is it just for my party?
Your party can access any attraction when
ever they want however the attractions are open to public at all times
unless your party has reserved the whole facility.
When do I need to give my final head count on the number of
participants?
You need to specify the final head count when you are booking
your party. We will charge you only for the actual number of participants with
a min. of 10 kids.
What is the cancellation policy?
We require 100$ non refundable
deposit
Funtopia Fun Zone Rules:
- Watching the Safety instructions video before the session
is mandatory.
- For children under the age of 16, presence of a parent or
legal guardian in the facility is mandatory. You must be 18 years old in order
to sign a waiver.
- Parents or legal guardians are responsible for their
children’s behavior in the facility.
- It is recommended for each parent/legal guardian to explain
the rules of Funtopia to his/her child in advance.
- No food or beverages inside the Fun Zone.
- Long hair must be tied.
- No running in the facility.
- No Jewelry, watches, phones, coins, and key chains in the
pockets when using the facilities. If you need to store personal belongings,
individual lockers are available on the premises.
Toddler Area Rules
-Parents or legal guardians must supervise their children at
all times. Funtopia is not responsible for any injuries
or any lost items.
- Children must wear socks at all times. Shoes, slippers or
bare feet are not allowed.
Safety requirements:
Fun walls: Min. weight 35 lbs -
Max. weight 350 lbs Closed-toe shoes required
Ropes Course: Min. height: 48” Closed-toe shoes required
Ninja Course: Min. height: 48”, No shoes, Socks required
Toddler Area/Jungle Gym: socks required